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How and what to do when your sky box says no signal
What to do when your Sky Box says No Signal.
Start by looking up at your Sky or freesat dish outside your house and see if your sky dish resembles any of the pictures shown below.
picture of a Sky Dish upside Down
Your Dish upside Down
Your Dish upside Down
Picture of a dish covered in snow
If you would like to look our topic on
snow on sky or freesat dish please click
on the link below
Picture of a Sky dish with a Broken LNB Bracket
Or your LNB could be Broken off
If this is the case please click our link below to help solve this problem
If the dish on the
outside of your house looks fine
and not like the pictures above
then maybe your dish could have moved out of alignment to the satellite signals, maybe due to strong winds.
To adjust it back you can call a satellite engineer
or you can look at our topic on installing a sky dish
by clicking the link below
So, if you think your dish is ok it could be the cable
coming from the dish to the freesat or sky box.
Check it, look down it and see if there are any joins .
Picture of bad join in cable
Or, it might have been cut while you were gardening
or an animal could have chewed the cable.
If you find the cable cut or it has a bad join please click on
our link below on how to repair satellite cable.
If you have checked everything outside, the problem
could be inside behind the satellite box.
When looking behind the satellite box the first thing to do
is check the screw on F connections coming from the
dish to the back of the sky box or freesat box.
They look like the picture below
Picture of F connector
Check that they are nice and
tight by turning them clock wise
Picture of dish cables that are connected to the back
of the sky or freesat box
You might find that the cable has fallen out of the F connector
If you look at our topic on fitting an F connector this should help
you put the F connector back on.
Ok, you have done everything above and it still says
no signal on you television!
Now check that the cables from the sky or freesat box
are tightly fitting into their sockets on the back of
the television and on the back of the satellite box.
It could be the television saying no signal not
the satellite box.
Check the HDMI cable connection, see
the picture below.
Picture of TV connected to television by HDMI cable
Or, if you have an older type box you could have a scart
connection which looks like the picture below
Picture of scart connection
Just push them into the sockets on the TV and the
sky box or freesat box and make sure they are tight fitting.
The last thing to try is the sky or freesat box itself.
The only way you can do this is ask a relative or
friend if they have a working sky or a freesat box you can
borrow for a short time just to try.
If you get a spare box and plug it in and get your sky
or freesat picture back then it is your box that is faulty but,
if you still have no signal on your TV then there must be a problem
with your dish or cable so check it again.
Well, if all this does not work you will have to call out a satellite