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How to do a Forced Software down load on a Sky HD Box

How to do a Forced Software Download on a Sky Box

You start by unplugging the mains lead from the back of the Sky Box

You then put your finger on the ( back up button )  on the Sky Box

The Mains cable is the blue one on picture above

Keep you finger on the (back up button )
While putting the mains lead back in to the back
of the Sky box
You may have to wait a while but all of a sudden 
all the lights will light up on the front of the Sky box

and if you have a scart connection or HDMI connection
the following display will come up on your television screen

Picture of the software update message
you get on your television screen

As it says you wait 10 minutes and the television screen will go blank and the software update will be done.